Alles ist in Ordnung, aber ich bitte Sie, die Uhr des Busses für die Dauer der Fahrt aus Gründen der Bequemlichkeit anzupassen,
09.01.2024, 20:01
Oksana Schneider5,0 ТОВ KLR Bus › München - Lemberg
Meine Mutter ist in die Ukraine gefahren. Der Bus war pünktlich, obwohl in allen drei Ländern geschneit hat. Der Bus war sauber, die Fahrer freundlich.
An Grenze in die Ukraine eine Wartezeit von 3 Stunden. Ging recht zügig. Die Fahrer waren gut drauf und sorgten für eine sichere Reise. Beim Gepäck wurde immer geholfen.
The information about my route was as follows: the bus was supposed to leave Lviv for Kyiv at 13:00. When I arrived on time, I was told that the driver of this bus was at the Polish border and our bus would arrive at its destination at curfew. Such service is not okay. It is also not okay that you do not warn about this in advance. Nobody returned my money.
INFOBUS Administrator of the 12.06.2023
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The information about my route was as follows: the bus was supposed to leave Lviv for Kyiv at 13:00. When I arrived on time, I was told that the driver of this bus was at the Polish border and our bus would arrive at its destination at curfew. Such service is not okay. It is also not okay that you do not warn about this in advance. Nobody returned my money.
Good day.
Thank you for your comment.
We will check the situation, process it and provide you with a response.
Thank you for the opportunity to help with this incident.
Best regards, INFOBUS!
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