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Avtokombinat-1 OOO › Praga - Kraków
wszystko ok
Avtokombinat-1 OOO › Praha - Krakow
Average. It was an old bus
Avtokombinat-1 OOO › Красноград - Прага
Das war eine abenteuerliche Reise, habe sehr viele Städte gesehen :) wir mussten in Cernovci umsteigen, also "kein Direktbus".
Angekommen in Prag mit 4 Stunden Verspätung. Wobei die Busfahrer nichts dafür können, waren immer nett.
PS: Der Kundenservice von Infobus ist TOP. Mir wurde schnell bei meinem Anliegen geholfen.
Preis Leistung in Ordnung :)
Avtokombinat-1 OOO › Khmelnytskyi - Uman
He was late in almost 2 hours
Then made a cigar break
Then I sitted on the floor for all the trip for 6 hours
Then there was a very strong smell of burnt oil
Then he arrived to uman area and continued without coming to the station into the city uman he went off 10-20 km after uman and just when I noticed him that hee returned back !!!
Автокомбинат-1 ООО › Vilnius - Bialystok
Pathetic quality. The bus arrived in a totally different location than indicated on ticket. Driver had to call all the customers to get them to come to the new location 500m away. Driver only speaks Russian, while driivng in Lithuania and Poland they only speak Russian? The toilet was not not open, on an international bus. This is disgusting, pathetic 1990s post soviet level shit. No toilet on a 5 hour bus ride. Oh and the toilet was full off shit and piss obviously so it stank up the entire bus. Love smelling human shit for 5 hours. Infobus you're third party hiring of these awful companies makes you a joke. second and last time I go through your scam service
Dear Customer A.
Thank you for your feedback.
The situation that occurred to you is also extremely unpleasant for us, because we set high requirements to customer service to our partner carriers.
Please accept our sincere apologies from our company for the inconvenience. In the form of compensation to your bonus card credited a discount, which you can use on any future trips. We have sent all comments to the carrier about the compliance of services on the route with the requirement to take appropriate measures to avoid similar situations in the future.
We hope for understanding and further cooperation.
Best regards, INFOBUS!
Avtokombinat-1 OOO › Kaunas - Warszawa
THE BUSS WAS CANCELED AND WE WERE NOT NOTICED!
20 APRIL 2023 Kaunas Railway Station, 14 Čiurlionio g. str., parking, pl.1
Warszawa Bus Station "Zachodnia", 144 Jerozolimskie al.
BOANGHER DANUT ALEXANDRU, good day.
We are very sorry that your trip Kaunas - Warszawa was canceled.
Unfortunately, we did not receive the relevant information from the carrier, so we could not inform you in time. In this case, we refund you for your trip, which you did not use.
We value you as our customer and as an apology from our company, bonuses have been credited to your customer card, which you can use as a discount for future purchases (for flights of any carrier).
We wish you only positive purchases and trips!
We will be glad to see you as our customer in the future!
Best regards, INFOBUS!
ООО Автокомбинат-1 › Таллинн - Днепр
super
Avtokombinat-1 OOO › Daugavpils - Vilnius
This company is a SCAM. When I arrived at the Daugavpils bus station, the bus was NOWHERE to be found. I was informed by the managers at the bus station that this was a "ghost bus," and no one knows where it stops and picks up/lets off passengers. AVOID this company and its buses. SAVE yourself the time and money from these fraudulent thieves.
Good day Brandon.
We have checked information your flight information. At our request, the carrier replied that your flight 29.03.2023 09:00 Daugavpils-Vilnius was canceled. Unfortunately, we did not receive the relevant information from the carrier, so we could not inform you in time. In this case, we will refund you for your trip, which you did not use in full. We value you as our customer and as an apology from our company, bonuses have been credited to your customer card, which you can use as a discount for future purchases (for flights of any carrier).
We wish you only positive purchases and trips!
We will be glad to see you as our customer in the future!
Sincerely yours, INFOBUS!
Avtokombinat-1 OOO › Chisinau - Lviv
Good experience.
thank you
Avtokombinat-1 OOO › Lwów - Kraków
Very good service and quality
Thank you very much