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The bus didn’t arrive, I had to wait more than 1 hour at the station while it was -6 degrees outside. NONE of the phone numbers on the ticket has answered, the bus driver was hanging up each time he could hear my voice. I tried to call them 17 times and NO ONE answered so I didn’t know what to do at all. I had to buy another ticket for another carrier and no one has still answered my requests or gave me my money back. This is the worst experience one could have, I do not recommend this carrier at all
Friendly drivers. Quiet and proper.
It was all very easy and good service
A convenient carrier, however there is loud film or music all the time. 1-2hours delay seems frequent.
4 because the seats are too small for long journeys.
Wszystko o czasie, bezproblemowo.
Super wszystko o czasie jestem bardzo zadowolona
Super!
Bus was small, and there was not so much space between seats. On the other hand everything was clean, so trip was quite good.
good travel
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Hello, Yana.
We have contacted the carrier regarding your case. The carrier indicated that the bus was lat for 1 hour, that they tried to call you on the indicated phone number, but unfortunately calls were unsuccessful.
The carrier company understands that you did not use the trip and agreed to a full refund. The refund was made today to the payment card, please wait for the funds to arrive on the card.
We apologize for any inconvenience.
Sincerely, INFOBUS!