I used this company to return from Brno to Krakow. The driver was Ukrainian and he couldn't understand English or other languages (he is an international driver!). I supposed to take the bus from the main station of Brno and get off in Krakow city - close to the Wawel castel - the site from where I brought the ticket showed me the map of the 2 stops. He obligated me to get off from the bus at Krakow airport, using a really rude attitude and almost violent! I was trying to show him on the map that on my ticket is written a different part of the city. He just kicked me out from the bus and left me there in the middle of the night. The bus was smelling and no light was working. It was an awful and creepy situation. The line is: 26 November 2017 at 8:00 departure time from Brno. I am asking why the driver was written down the stops, dealing with the customers(only in Ukrainian) and why he didn't respect the schedule.
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