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ТК Быстроход (ИП Новикова А.С.) › Pskov - Sankt-Peterburg
Worst service I’ve ever experienced. I’ve travelled in 11 different countries but have never experienced such disaster. First of all, there is no one in the entire company who speaks English, so I reached the pickup point an hour in advance to avoid any issues.
Kept waiting for half an hour post the scheduled time of travel too but neither bus nor any communication came. Contacted the customer care twice but in vain due to language barrier. Finally I requested a local to speak to them to check the status, and they said that they had moved the bus post waiting for us. I told them that I am right at the pickup spot and not moved from there even for a second but to no help.
So I had to go to railway station and take ab alternative transport to reach my destination.
I don’t recommend this service provider to anyone.