ArdaTur

Trip was really good

Arrived in time

Everything was excellent

Everything went well, smooth ride as always.....

Istanbul-Thessaloniki.

Arriving time was 21:00 but we arrived 00:00.

Not satisfied at all

Happy with the service

Istanbul-Burgas. Arriving time was announced like 19:05, but real time was 22:45. Bad experience.

On the 28th 3 2024 I purchased a ticket and my connecting train delay for 7min. There was one contact number I saw on the app and I called the number many times but the number worked. I reached out to the customer support but no one could help me hence my bus left me and I was so stranded at Ammonstrasse very bad experience though.

Terrible.. worst bus trip even made. Was put on wrong bus in Sofia by one staff member, Somehow that was my fault to trust an employee! Bus was extremely hot. The heater by feet was burning hot. Asked driver for heat to be turned down. He practically ignored me..it got hotter..2nd bus was perfect. Was over two hours late when we arrived..Border crossing was not to be blamed for this delay.. would never use or recommend this bus company again. Suggestion send your staff on a customer service course!

I want to thank the older man, I don't know if he was a conductor or a driver, but he helped us a lot! He was lovely and kind! The service was excellent, the bus was comfortable.

Very Good

Not so careful driver