Bus arrived 15 min before departure. There were confusion during checkin between some passengers and the checkin staff. To confirm the the right bus i approach the bus driver for the destination but he brush me away, didnt even want to talk to me and just pointing to the checkin lady. The checkin lady confirms its the right bus & gave me a seat number. As i go to the seat number suddenly the bus driver told me not to sit at the lower deck where my seat number is & go to the second deck. I got confused & asked the checkin lady again and she confirms the same seat number at the lower deck. I returned back to the seat number & this time the bus driver chase me away to go the top deck even after i explained that the lady gave me the seat number. So i just go to the upper deck & seat randomly. It was a very insulting experience and unsystematic. I can speak russian and this is not a miscommunication problem between me and the bus. The bus organization has a problem. Photo of the unpleasant bus driver is provided.
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