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The vehicle were broken while we're on the way for only 1 hour! Wait 2.5 hour to get another bus, but they provide us a only 6 seated renault traffic or someshit van. Never choose this company!
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Hello!
Due to traffic jams, repair works, poor weather conditions, delays because of the border control, unpredictable vehicle malfunction,
there may be deviations of the bus shedule. Such cases are the result of irressistable obstacles and the carrier cannot influence it.
Also please pay attention to the fact that in such cases the carrier is not responsible for a passenger’s delay for the transfer that is
not organized by the same carrie.
Please clarify whether you have been given a seat on the exchange bus?
Yes, I've been a seat on another car. But my another reservation was cancelled due to this vehicle malfunction. Why I was so angry? Because the vehicle was almost broken when we get into this. The owner of company must be careful and took maintenance before driving. This is motto for all motor vehicle users! All of the exhaust system were take away, while we were on the way of Odessa.
We are very sorry that you had to face technical problems on your route. We also sent your wishes to the carrier.
We wish you only pleasant trips.
Now I'm at my motherland. There won't be any problem in here of course. Otherwise you were at foreign country, this situation may be a little bit seriously for people who make a trip. Please send my comment on to the owner of the company.
We also sent your wishes to the carrier directly.
Ok. Thank you.