Passengers feedbacks about the carriers

Thank you for uour comment. We will investigate issue.

Thank you for taking the issue of videocalling serously. I don't mind if he would just did a normal call. But the videocall distracted him because he looked on the scream from time to time. He was also eating while driving. Using just one hand at the steeringweel. As well when he was videocalling. He has a great responsability while driving such a big bus like this. To the passengers and the other cars on the road. For me he is not really aware of that.

We consider safety as top priority. We will investigate further and will check video surveillance to understand what exactly happened. Thank you for notifying us.

Thank you. I was reading in the comments that the issue with videocalling happend before.

I am sensitive to reckless driving in Georgia, because a few yeats ago between Kazbegi and Tiblisi I could have list my life or be heavily injured because of reckless ans dangerous driving. But because the drive of the private car reacted very well and there was probably sitting a guarding angel on the backseat of the car.

Sadly, often first something has to happen (par example an accident) before something is changing. I hope not in this case. I also know, that georgian bus drivers can drive safely.

From Kutaisi Airport to Batumi the minibus driver was such a kind person and drove so well. I thanked him and gave him a swiss choclate, which I brought with me from Switzerland.

Unfortunately this is common issue here. Thank you.