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Very nice ride, quick and comfortable. Departure was on time, one stop during way from Batumi - Kutaisi, where you can buy multiple stuff to eat and to drink.
We had to arrive at the bus stop (they don't use bus stations, just random stops along the road which means no office desk, no restrooms, etc.) only for the bus to be half an hour late (which is ok but you don't know if it will arrive eventually because there is no one to ask, no email notification, they don't pick up the phone, nothing). The entire trip (plus waiting time) took more than 6 and a half hours with only 1 toilet break and there are no toilets on the bus.
Thank you for your comment. If you are departing from Tbilisi, you have a choice to depart from Bus station Ortachala or pick -up point which is more suitable for you. Bus CAN be late due to traffic. this is normal situation, unless it is massive delay, it is impossible to inform each passenger every time. For intermediate stops outside of Tbilisi, attendant ALWAYS calls passengers as bus CAN arrive before or after departure time due to above mentioned. Trip time doesn't include your waiting time at a pickup point. There is no toilet at any bus in Georgia whatsoever, because there are no maintenance facilities for that and there is no promise of toilets on board anywhere at terms and conditions. Thank you for your understanding.
We left 30 minutes before the scheduled time because everybody was there and the van was full. That also means that we were in Yerevan 30 minutes earlier than originally scheduled. The first chance for a toilette break was at the border (around 2 hours after departure) and then one more stop between the border and Yerevan. There is an ATM right at the border check as well as a money exchange in a supermarket a bit after the border. So you'd have to ask the driver to stop there if you want to use it. The van was new and clean. Since the driver had his window open it was rather cold inside so bring a jumper.
Thank you for your comment, however it is about Yerevan part of your travel, which is probably was operated by partner, not Citybus itself. Anyways, we hope to see you again!
Safe driver, clean bus but the seats by far to narrow if you mesure +180 cm/ 6 ft
Thank your comment. We are working to add additional class of service with business class seats in nearest future. Our Premier product will allow to choose situable ride for you whenever you travel on budget or looking for some extra comfort. Meanwhile, hope to see you again!
All fives from me, the price was fine and the bus arrived almost on time in spite of bad weather. There was tea and coffee served during the journey, too.
Starting with the positive pints first, the bus was comfortable & we arrived on time. However, the driving style was horrible. The driver has smoked in the bus and has been using his mobile phone several times while driving. The bus driver was often busy with other stuff instead of focusing on the traffic. Never seen anything like this before. Glad that we arrived without any accidents.
Thank you for your comment. We will investigate issue.
Can you please specify the date travelled?
We traveled on May, 13th and the trip started at 16h.
great trip, comfortable bus, wifi, phone charger
Thank you.
The trip went great. The drivers were very attentive and careful. The buses are in very good condition. I recommend it.
Thank you.
The bus, timings and seats were great!
But the driver was too loud. The music was playing loudly at night and he was talking to someone on the phone on speaker.
Thank you for your input. We will investigate.
Last five seats in the bus are not adjustable which was a pain
But the bus is good and the staff are friendly
Thank you for the comment. Indeed last row is pre-reclined and can't be adjusted. This is bus feature that we can't change unfortunately. Hope to see you again.
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