Autobuzul a plecat mai devreme și nu a așteptat. Eram la 5.50 la autogară și biletul era la 6.15
Foarte confortabil
Mereu mă stărui să merg cu compania aceasta când plec de la Chișinău și când vin la Chișinău , au rutiere bune și confortabile
Friendly,in time,everything is nice ?
Super
Sorry I reached chisinau as an international student but I was not allowed in, they returned me back to my country without reason and isolated me after letting me know that my school didn't do proper arrangements to pick me up. That was why I miss my bus ticket paid for.
Disgusting site. Came to bus station and bus never arrived. At the till they said oh it's probably non existing bus. I said: but i paid for ticket. They replied: go on site for refund. On this site there is no "Working" option to refund. Waste of time. Never buy any tickets online in moldova through this site for sure
Good day!
We are truly sorry that you have formed such an impression of our company. We understand that the situation with the absence of the bus may have caused significant disappointment and inconvenience.
We would like to clarify that INFOBUS is a ticket sales platform. Information about cancellations or changes to the schedule is provided to us directly by the carrier.
Unfortunately, in this case, we were not informed in advance about the cancellation of the trip.
After receiving your message, we promptly contacted the carrier, who informed us that the trip was canceled due to a technical malfunction of the bus. Your ticket has been canceled, and the funds will be automatically refunded to the bank card used for the payment.
The refund processing time depends on your bank and usually takes up to 3 business days.
We apologize once again for the situation. We are constantly working to improve our service and truly value your feedback.
We wish you only pleasant journeys in the future!
Sincerely, INFOBUS!
Super!
Добрый день
Благодарим за позитивный отзыв
Well organized and executed with pleasant dri ers
Pe 8.05, ruta Chisinau - Kyiv - totul a fost perfect.
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Bună ziua.
Am înțeles corect că autobuzul a plecat mai devreme decât ora indicată pe bilet și, din acest motiv, nu ați putut beneficia de călătorie?
Vă vom fi recunoscători dacă ne puteți confirma acest lucru, pentru a putea analiza situația mai detaliat.
Da, exact. Biletul era luat pentru ora 6:15. La 5:50 am fost la stație iar autobusul deja plecase
Vă mulțumim pentru clarificare.
Am trimis deja o solicitare către transportator pentru a analiza în detaliu situația și pentru a verifica posibilitatea unei rambursări.
De îndată ce vom primi răspunsul transportatorului, vă vom informa prin e-mail la adresa indicată în comandă.