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The trip was canceled and still waiting for refund. No acknowledgement so far.
INFOBUS Administrator of the 08.05.2025
Good afternoon!
Unfortunately, there are situations when we receive information about the cancellation of a trip not from the carrier but from our clients. Therefore, we did not have official confirmation regarding the cancellation of the trip.
We have already contacted the carrier with a request for a refund. As soon as we receive a response, we will inform you immediately.
We assure you that we are doing our utmost to provide you with the relevant information as quickly as possible.
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Good afternoon!
Unfortunately, there are situations when we receive information about the cancellation of a trip not from the carrier but from our clients. Therefore, we did not have official confirmation regarding the cancellation of the trip.
We have already contacted the carrier with a request for a refund. As soon as we receive a response, we will inform you immediately.
We assure you that we are doing our utmost to provide you with the relevant information as quickly as possible.
Best regards, INFOBUS!