Good morning! I am not satisfied with the trip, even if it was all fast and comfortable, but we did not reach the niche as it should be, we were dropped off in the city of Belgrade and told to go to the 35th platform in the same place and bought the entrance to the bus station for 300 dinars, why is it not indicated in the ticket that it would be possible to be a transfer
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Good day.
We are sorry that the transfer situation left you with negative impressions and affected your overall travel experience. We understand how important it is for passengers to receive the travel conditions that were indicated at the time of booking.
According to the carrier, this route included two transfers - in Prague and Zagreb. However, during the operation of a route, circumstances may sometimes arise that require additional changes to the travel arrangement. Most likely, this is why an additional transfer in Belgrade was made in your case.
We will certainly forward your feedback to the carrier so that they can pay attention to this situation and take it into account in their future operations.
We apologize for the inconvenience caused and wish you only comfortable journeys and positive travel experiences in the future.