Un gran tipo el conductor
Wszystko ok
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Ok
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Ok
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I arrived to the bus station and didn't know which platform the bus was and I asked about 5 different drivers in 5 different buses and all they could do was say, "No" and look away. So, this isn't really about the bus company, i dont know if they share the same buses, but the passive aggressive boy attitude of old men bus drivers who had no care in sabotaging my trip. So, ibhad to pay for another ticket and wait an hour. It is what it is. Thanks for the welcome.
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Good day!
We are very sorry that you had to face such an attitude from the drivers at the bus station.
We contacted the carrier to clarify the situation, and we were informed that the bus was present and departed according to the schedule at 12:00. You can check the bus details, including the platform, by calling the contact numbers provided in your ticket. It contains the contacts of both our support service and the carrier — we are always ready to help you navigate on site.
Also, there is important information in your ticket:
VERY IMPORTANT!!!
If you are unsure or doubt that you are at the correct departure point of the vehicle, or cannot find your carrier listed in the ticket, we strongly recommend that you contact the phone numbers provided in the ticket no later than 15 minutes before the scheduled departure time.
If you are unable to reach the provided phone numbers, please immediately contact the Help Line.
Failure to follow these instructions is considered a passenger's delay for boarding.
Unfortunately, we did not receive any contact from you during the waiting time, so we were unable to assist you in a timely manner.
We hope your future trips will be more comfortable.
Sincerely, INFOBUS!
Ok. Thank you for your reply. I just wanted to share my bad experience because I was angry but we can move on. Please delete my feedback if you would like. Have a good day.
Thank you sincerely for your feedback — we truly value every message from our customers, as it helps us improve our service.
Please note that we do not delete reviews, as we consider them an important part of customer feedback and a tool for enhancing service quality.
We also wish you a great day and pleasant journeys in the future!
Super
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polecam
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Ok
Супер)))
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