My bus never showed up. I called the number provided in my phone and no one answered. I waited for almost an hour, I had to buy a last minute ticket which was very expensive for being last minute.
Good bus, driver,but poor customer service, can't find the bus departure on the information TV screens ( platform details) otherwise everything is good.
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Sofia Torres, hello.
We are very sorry for the situation that happened to you and we are currently investigating this case with the carrier, requesting a reason for the absence of the bus and a full refund.
We will do everything in our power to provide you with an answer as soon as possible
Sincerely, INFOBUS!