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Tarsin › Сучава - Чернівці
War easy, bequem und schnell. Immer wieder zu empfehlen.
Tarsin › Chernivtsi - Suceava airport
Excellent. Safe comfortable bus and a helpful driver assisted in an efficient border crossing.
Tarsin › Suceava - Cernăuți
Sunt foarte mulțumită! Recomand!
Tarsin › Брашов - Сучава
Dear Sir or Madam,
I am writing to file a complaint regarding the behavior of a driver of Tarsin company on the Brașov–Suceava route on April 9, 2026, departing at 07:00. The bus number was SV 61 TRS.
Ticket details:
Ticket number: 14086225
When boarding the bus, I showed my ticket to the driver. He briefly looked at it and spoke to me in Romanian. I replied in English that I do not understand Romanian, as I am not a Romanian citizen and I am only transiting through the country.
Following this, the driver became visibly irritated. Based on his tone and gestures, I understood that he was making remarks such as “you are in Romania, you should speak Romanian” and expressing dissatisfaction with foreigners speaking English.
I felt confused and uncomfortable in this situation. I asked again in English if I could proceed, and another passenger kindly confirmed that I could, as my ticket had already been checked.
I believe that such behavior is inappropriate, especially in a passenger transport service that interacts with international travelers.
I kindly ask you to review this incident and take appropriate measures to prevent similar situations in the future.
I kindly request a written response regarding this situation, as well as information about any measures taken following this complaint.
Contact details for response:
Email: [email protected]
Thank you for your attention.
Good day.
Thank you for sharing your feedback.
We are truly sorry that your trip was marred by such inconveniences. We understand how important it is to have a comfortable journey, especially over such a long distance, and we regret that you had to deal with the driver’s inappropriate behavior.
We will certainly bring the situation you described to the carrier’s attention, particularly regarding proper communication with passengers.
As an apology from our company, bonuses have been credited to your bonus card, which you can use as a discount when purchasing tickets for trips with any carrier.
We wish you only successful and comfortable trips!
Tarsin › Chernivtsi - Radauti
Everything was excellent, drivers and staff were professional and client oriented!
Tarsin › Chernivtsi - Suceava
Everything ok
Tarsin › Suceava - Chernivtsi
Very comfortable, the staff was amazing
Tarsin › Suceava - Chernivtsi
Not enough space for legs, the seats are not good, drivers are ok
Tarsin › Suceava - Chernivtsi
Easy helpful service, clean bus.
Tarsin › Чернівці - Сучава аеропорт
everything was good