LÜKS ISTANBUL TUR

I received a message confirming the booking and my tickets, aldo saying that tje bus would arrive between 02.00 and 02.30 am. However, we waited (and we were freezing) until 03.30 am before the bus showed up. I tried to call all numbers, and a woman answered, but she could not speak english and could not communicate how much longer we had to wait. We were about to give up when the bus arrived.

Trip from Kiev to Bucharest by Luks was a smooth,comfy,not exaustive

Refrigerator with good,cold water

Free coffee,good working WIFI,charging outlets

a lot of stops allowes you to walk,use toilet,eat

Drivers are really good providing also customer service

I will use this carrier in future

Thank you, wonderful trip, attentive carriers, hospitable

confusion with tickets and seats. a lot of luggage that was placed in the cabin, which caused discomfort.

Bus was 40 minutes late to pick us up, but the bus was comfortable and the air conditioning worked. Tea / coffee / small snack cake on board was nice. There was a nice looking tablet type device at seat, but none of them had power. I thought there was a toilet on the bus but there was not and the first stop to use the toilet was after 2 1/2 hours. I only used the bus from Khmelnytskyi, Ukraine to Suceava, Romania. It was ok and I would probably ride it again.

I am always use Luks Istanbul because from Kiev to Bucharest it’s shortest way because they do not cross Moldova where two more borders

Also they have free cold water and coffee and sometimes juis

The only drawback are stops for toilet

I think one more stop after Siret would work better

Over all I would recommend this company

good

We were very happy with the bus ride. The office in Istanbul didn't seem so neat, but one of the staff spoke English and made us feel at ease immediately.

Also the rest of tje journey the staff were very kind, which made the bus ride quite pleasant, as also the chairs were good (for an 2+2 bus), the temperature was right (in other bus companies the temperature was sometimes way to high) and the WiFi was great.

Everything was good during the trip

itself but bus came to different from schedule

stop ,but driver announced that like

40 min before arrival

So I was waiting for like an hour to be picked up

not a pleasure(it was 15km from the Arrival bus Station

Personal was helpful all the way, answering a call from a relative and keep informing him with time was extra ordinary! Their hospitality made my trip easy! First time in Europa on bus and will do it again! Thank you guys!