Lüks Karadeniz Seyahat

Took much longer than expected, many unnecessary stops, drinking on-board people. Took almost 6 hours instead of 3. Customs control was quick.

Everything is fine

Bus was extremely late in arriving at Batumi (scheduled for 2:30 pm, did not leave Batumi until over an hour later). No info given, bus office very uncooperative and non customer friendly. No wifi on bus either.

It was my most bad bus trip , but drivers didn’t speak English and I asked about to take on the conditioner, they said yes , but didn’t put it on, had no air in the bus , and they did the lot of stop points in the night road, and take on the bright light every time , people said about please take off the light we wanted to sleep , but they say no , it’s feels like a bus of the SS punishers), and in the end of trip they just take out my backpack to dirty ground from the baggage. It was the most bad trip.🐲

Would be better if the stuff was more qualified, knew English,

The customer service is poor the communication is very bad there is no respect for the passenger if you want to ask question the response comes like he paid not me.

It was a great bus trip, 45 minutes late leaving, but arrived on schedule. Staff were friendly and helpful, and the journey very comfortable. Stops were every 4 hours for 30 minutes each, which was perfect.

It was great trip! I took Lux Karadeniz few times already. It's my favorite bus company. Comfy and clear buses, friendly and pro drivers, good service in way and nice prices! Thanks.