Cheap Transportation

This was, beyond doubt ,the worse van trip I have experienced. These are the reasons:

Mercedes van 36DS400.

On this trip the vehicle was not roadworthy, broke down, slowed to walking pace, some doors were not able to be closed, window wipers not working meaning at one point the driver had to pour bottled water to clear.

The driver fell asleep on several occasions while driving. We had a few near misses, one where he drifted into the other lane into the path of a truck.

He overtook on a blind bend without knowing if there was on coming traffic.

The guy also smoked while in the van. The journey took 7 hours. This was not due to traffic!

I and some of the other passages feared for our lives at times.

Can you please explain your policy for ensuring vehicles are roadworthy, have adequate insurance and drivers are competent?

The carrier has no responded to my questions.

The driver was super professional and he was not driving fast or dangerous. He stopped once and the bus was not late. Company wrote be beforehand on WhatsApp. Overall great experience

The driver is nice and punctual. There’s no AC but was okay with window opened. Had to change car at the boarder. From a minivan to 2 cars. Waited 20 minutes or so for the second driver.

Everything was good

I have traveled with this company twice. The first time everything was great - it was a morning trip from Tbilisi to Yerevan (7 am). But the second time, on the way back to Tbilisi (at 1 am), it was dangerous. The driver had not slept for 2 days and almost fell asleep during the trip. It is dangerous to let drivers work like this. We got home safely, but next time I wouldn’t go like this.

It was a really good trip. I expected a mini bus but it was a taxi. It felt more personal and the driver was excellent! He was very chatty and though we didn't understand each other I got the jist. Beautiful country to travel through.

Good trip!

Great service! Comfortable car and nice driver.

Superb service, very pleasant drive with Arman.

I am formally demanding a full refund. Our journey included 7 smoke breaks for driver for no reason, an emergency stop due to no fuel (he forgot), and a driver who abandoned passengers without explanation for 30 minutes and left in closed car we could not open from inside. Main window was almost broken and dangerous for passengers. This is a serious failure of basic service. I expect an immediate resolution.