bus condition very average. multiple transfers to other coaches, buses. on the ticket and in the SMS a different departure time was given than it actually was (the time of departure given 30 minutes later than actually took place, we accidentally managed to catch the bus). Fortunately, we arrived happy to the destination ...
This service is BY FAR the worst service I have ever experienced. I booked my bus a few days prior and was sent the confirmation and exact location of the bus stop. I was there half an hour before departure and waited half an hour after departure and the bus never showed up. I called the company and they were extremely unhelpful and said they couldn't do anything about the bus not turning up. They also didn't refund me the price of the ticket back.
As I single girl, waiting for a bus to come at 23:00 at night with nobody around I felt very scared when it doesn't show up not knowing what to do.
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Viabona express / DTrans › Киев - Орел
Ok!
Viabona Express › Kiev - Odessa
driver had a very soft, forgiving face
Viabona Express › Tuapse - Kiev
bus condition very average. multiple transfers to other coaches, buses. on the ticket and in the SMS a different departure time was given than it actually was (the time of departure given 30 minutes later than actually took place, we accidentally managed to catch the bus). Fortunately, we arrived happy to the destination ...
Viabona Express › Rostov-na-Donu - Kiev
Was a nice trip and bus was safe.
Viabona Express › Kiev - Odessa
This service is BY FAR the worst service I have ever experienced. I booked my bus a few days prior and was sent the confirmation and exact location of the bus stop. I was there half an hour before departure and waited half an hour after departure and the bus never showed up. I called the company and they were extremely unhelpful and said they couldn't do anything about the bus not turning up. They also didn't refund me the price of the ticket back.
As I single girl, waiting for a bus to come at 23:00 at night with nobody around I felt very scared when it doesn't show up not knowing what to do.
Do not book with this service!!!