Well organised. The bus was clean and comfortable. USB port was working well. Really nice and helpful driver. Everything was very good. Will definitely use again.
Nice trip but the trailer was really noisy and shocking the entire bus for 5 hours. The USB charger wasn't working (both of them). Staff was quite nice tho.
The check in process was very friendly. I was solo female passenger & as soon as I checked in my bags were taken by a staff member & out in the luggage hold.
At the stop the driver directed us to the cafe & made sure everyone was informed of the length at the stop. When it was time to reboard the driver made sure everybody was on the bus.
We arrived about 10 minutes early & the driver very kindly got me luggage out of the hold & directed me to the taxi stand.
I did not make it, because the carrier on the connected route canceled the trip and I was not able to get to Plovdiv in time. The "Tourist Service Holding AD" rejected my request to refund though, obviously, it was not my fault. All in all, "Tourist Service Holding AD" took the money for the service they never provided. That definitely portrays this esteemed carrier as a decent one. So if anyone wants to pay money and never receive a service - I'd definitely recommend "Tourist Service Holding AD" as a carrier.
Sincerely.
Tourist Service Holding AD08.03.2023
Ha ha!! You are wrong! Tourist Service provided the service to you, but you didn't come....You paid for our service and we were expected you on board, but you never came...
It's not our fault that you didn't manage to come on time!
Illia Nechyporenko08.03.2023
Yes, I must admit you are right. You are the best carrier company in the whole Milky Way galaxy. I hope those 150 euros you took for the tickets that my kid, my senior mother and myself never used, will bring you a lot of wealth, fortune and prosperity. Best wishes and joy to you.
Truthfully yours
Tourist Service Holding AD08.03.2023
Thank you for the best wishes!
Next time try to come on time! There is no carrier in the "whole Milky Way galaxy" who will refund you the money because you didn't come on time! The bus was at station at the right time, your seats was awaiting you.... and you didn't appear! No you want a refund... you must be joking!
Illia Nechyporenko09.03.2023
"No you want a refund" - please, be mindful regarding your spelling and don't let emotions prevail. Otherwise you wan't be able to tread lightly.
"you must be joking!" - you are absolutely correct. I made a bad joke when I bought tickets with your company.
Truthfully yours.
Tourist Service Holding AD09.03.2023
Thank you for the best wishes!
Next time try to come on time! There is no carrier in the "whole Milky Way galaxy" who will refund you the money because you didn't come on time! The bus was at station at the right time, your seats was awaiting you.... and you didn't appear! Now you want a refund... you must be joking!
Illia Nechyporenko09.03.2023
That's a stellar work regarding the spelling and another small step towards perfection. Keep going. The sky is the limit. Today you mastered the english spelling and tomorrow (who knows?) you will be more attentive to your customers who were forced to miss the boarding due to force majeure circumstances.
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Tourist Service Holding AD › Thessaloniki - Sofia
A little delay on the borders.
Tourist Service Holding AD › Thessaloniki - Sofia
Well organised. The bus was clean and comfortable. USB port was working well. Really nice and helpful driver. Everything was very good. Will definitely use again.
Tourist Service Holding AD › Sofia - Thessaloniki
Very friendly staff.
Thank you very much!!
Tourist Service Holding AD › Σοφία - Θεσσαλονίκη
5 hours trip, staff was kind and they offered us free bottle of water. The bus a bit old but was working good.
Tourist Service Holding AD › Sofia - Thessaloniki
Nice trip but the trailer was really noisy and shocking the entire bus for 5 hours. The USB charger wasn't working (both of them). Staff was quite nice tho.
Tourist Service Holding AD › Thessaloniki - Blagoevgrad
Thank you!
Tourist Service Holding AD › Sofia - Thessaloniki
The check in process was very friendly. I was solo female passenger & as soon as I checked in my bags were taken by a staff member & out in the luggage hold.
At the stop the driver directed us to the cafe & made sure everyone was informed of the length at the stop. When it was time to reboard the driver made sure everybody was on the bus.
We arrived about 10 minutes early & the driver very kindly got me luggage out of the hold & directed me to the taxi stand.
It was seamless, comfortable & very friendly.
Tourist Service Holding AD › Plovdiv - Athens
I did not make it, because the carrier on the connected route canceled the trip and I was not able to get to Plovdiv in time. The "Tourist Service Holding AD" rejected my request to refund though, obviously, it was not my fault. All in all, "Tourist Service Holding AD" took the money for the service they never provided. That definitely portrays this esteemed carrier as a decent one. So if anyone wants to pay money and never receive a service - I'd definitely recommend "Tourist Service Holding AD" as a carrier.
Sincerely.
Ha ha!! You are wrong! Tourist Service provided the service to you, but you didn't come....You paid for our service and we were expected you on board, but you never came...
It's not our fault that you didn't manage to come on time!
Yes, I must admit you are right. You are the best carrier company in the whole Milky Way galaxy. I hope those 150 euros you took for the tickets that my kid, my senior mother and myself never used, will bring you a lot of wealth, fortune and prosperity. Best wishes and joy to you.
Truthfully yours
Thank you for the best wishes!
Next time try to come on time! There is no carrier in the "whole Milky Way galaxy" who will refund you the money because you didn't come on time! The bus was at station at the right time, your seats was awaiting you.... and you didn't appear! No you want a refund... you must be joking!
"No you want a refund" - please, be mindful regarding your spelling and don't let emotions prevail. Otherwise you wan't be able to tread lightly.
"you must be joking!" - you are absolutely correct. I made a bad joke when I bought tickets with your company.
Truthfully yours.
Thank you for the best wishes!
Next time try to come on time! There is no carrier in the "whole Milky Way galaxy" who will refund you the money because you didn't come on time! The bus was at station at the right time, your seats was awaiting you.... and you didn't appear! Now you want a refund... you must be joking!
That's a stellar work regarding the spelling and another small step towards perfection. Keep going. The sky is the limit. Today you mastered the english spelling and tomorrow (who knows?) you will be more attentive to your customers who were forced to miss the boarding due to force majeure circumstances.
Sincerely.
Tourist Service Holding AD › Blagoevgrad - Thessaloniki
Bus stopped in Blagoevgrad approximatly 100m down the Main Road. Not at the Tourist Service! Please Update information! Thanks
Tourist Service Holding AD › Sofia - Thessaloniki
Very good