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Carrier reviews Tourist Service Holding AD

Tourist Service Holding AD Bulgaria

Rating 4,4 Vehicle 4,3 Service staff 4,4 Price and quality 4,4 Feedbacks: 55 Buses: 1 Routes: 20

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  • Bus arrived 30mins later than said Vehicle was making sounds during the trip It wasn’t spacious enough Reserved seats weren’t reserved Drives couldn’t speak in English The only positive is that it arrived at its final destination on time

    3,0
    Thessaloniki - Sofia
    Show 2 responses

  • Nice trip

    5,0
    Athens - Sofia

  • It was very nice and comfortable trip, thank you!

    5,0
    Софія - Афіни

  • A little delay on the borders.

    5,0
    Thessaloniki - Sofia

  • Well organised. The bus was clean and comfortable. USB port was working well. Really nice and helpful driver. Everything was very good. Will definitely use again.

    5,0
    Thessaloniki - Sofia

  • Very friendly staff.

    5,0
    Sofia - Thessaloniki
    Show 1 response

  • 5 hours trip, staff was kind and they offered us free bottle of water. The bus a bit old but was working good.

    4,0
    Σοφία - Θεσσαλονίκη

  • Nice trip but the trailer was really noisy and shocking the entire bus for 5 hours. The USB charger wasn't working (both of them). Staff was quite nice tho.

    4,0
    Sofia - Thessaloniki

  • Thank you!

    5,0
    Thessaloniki - Blagoevgrad

  • The check in process was very friendly. I was solo female passenger & as soon as I checked in my bags were taken by a staff member & out in the luggage hold. At the stop the driver directed us to the cafe & made sure everyone was informed of the length at the stop. When it was time to reboard the driver made sure everybody was on the bus. We arrived about 10 minutes early & the driver very kindly got me luggage out of the hold & directed me to the taxi stand. It was seamless, comfortable & very friendly.

    5,0
    Sofia - Thessaloniki
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