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When I arrived to Nepliget bus station, it turned out that the MiniBud buses do not depart from the main Nepliget station. I had trouble to find the actual place of departure, besides, the call center number also did not function properly, the line was either occupied or off. So I had to skip the possibility to find the shuttle and chose regular city bus instead — wasting !0 EUR that I was not and probably will not be refunded.
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Hello, Oleksandr.
Thank you for the feedback.
In order for us to consider your request, please clarify where you learned the information that the MiniBud buses do not depart from the bus station? Because this is the address on your ticket: Departure station Budapest Nepliget; Üllői-Weg 131, 1091, Budapest. Népliget bus station is located right at Népliget metro station,please look for the correct bus stand based on the carriername and the departure time.
Please also indicate from which number and to which you unsuccessfully tried to call the support service for verification.
Thank you and we are waiting for your answer.