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It’s not possible to make a refund online. I cancelled the trip but couldn’t get back my money. Shame on you.
Good
Very good travel!
The bus was delayed due to traffic, which I understand.
But that delay caused me to lose my connecting bus from Munich to Salzburg.
Their best solution was to leave me at a point on the road at dawn, on the border between Austria and Germany.
This was very dangerous for me, since I don't know those places.
In the end I preferred to continue to Munich for my own safety and I lost my bus to Salzburg, also my accommodation in Salzburg and my next bus to leave Salzburg, all this I had already paid for.
Like I said, I understand traffic issues, but it would be great for me If the bus could take me to the center of Salzburg, or at least paid me the next bus to Salzburg from Munich.
I want to make it clear that the bus I missed from Munich to Salzburg also bought it with Nomago.
I bought both as a single trip from Bratislava to Salzburg with stopover in Munich.
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Dear Anastasiya.
Sorry for inconvenience.
Your first attempt of cancellation was marked 2022-01-01 22:06:28.
According to the cancellation conditions money for tickets will be returned to your payment card as soon as possible.
Thank you for using the services of the company INFOBUS.