👍👍👍
Everything went well. Autobus was 1h late but it made it's way 1h faster and there were no problems.
We are glad that you are satisfied! 🌟 Thank you for your support and positive feedback. Best wishes, KLR Bus. 🚍
Thank you so much
Thank you for traveling with KLR Bus! 🚌✨
We truly appreciate being your choice and are always happy to make every trip comfortable and enjoyable.
Looking forward to seeing you again on the road! 💙
Seat not available at reservation and the staff asked twice to pay for a seat. Bad service from the staff.
Thank you for sharing your experience. We are very sorry that your experience did not meet our service standards. Your feedback will be taken into account to improve the quality of our service. We sincerely hope that in the future we will be able to correct this impression and provide you with only positive emotions from your trips.
Pünktlich und schneller, besser als Flixbus auch der Bus selber. Einzige Kritikpunkte das Personal könnte etwas freundlicher sein und die Koffer Reglung, wenn man nur ein Koffer hat, der etwas schwerer ist sollte keine Zusatzkosten verursachen bzw. explizit darauf hingewiesen werden. Die Webseite von KLR funktioniert nicht von Deutschland aus.
Vielen Dank für Ihr Feedback! 💛💙
Es freut uns sehr, dass Sie mit der Fahrt zufrieden waren. Wir nehmen Ihre Anmerkungen zum Personal, zum Gepäck und zur Website sehr ernst und werden daran arbeiten, unseren Service weiter zu verbessern.
SCAMMMMMMMM
My bus has arrived app. 70 minutes late but somehow we have arrived Prague 20 minutes early. It was okay but they did not know English and if you read customer rights, you can see we have no right, even if it is late for a few hours. I just waited outside desperately without knowing when they arrive. Anyways, the bus was comfortable but the other customers were insanely disturbing.
Thank you for your feedback. We are truly sorry for the inconvenience caused during your trip, and we apologize for the delay. We always strive to ensure timely arrivals, but sometimes unforeseen situations can affect the schedule.
Regarding the language barrier, we are working on improving our service and ensuring that our drivers are equipped with the necessary knowledge for easy communication with passengers.
Thank you for your comments — they help us improve the service for our clients. We hope that your future trips will be comfortable and without delays.
Super good
Thank you so much! I'm glad you liked it!
We should departed at 1pm but finally it was at 4pm. The personal of KLR in the bus station couldn't provide any information about the departure time.
Then initially the trip was meant to be 3hs, but it was 7hs at the end.
In summary, we arrived at 11pm instead of 4pm...
We are truly sorry that you had a negative experience with your trip. Unfortunately, delays on international routes can sometimes occur due to circumstances beyond our control. We always strive to provide the best service and full support to our passengers, and we are working to ensure that such situations do not happen again. Thank you for your understanding and patience!
🚫 Very disappointing experience with KLR Bus. Our bus from Prague to Munich on 29.07.2025 was advertised as a 3-hour trip (13:00–16:00), but it left 90 minutes late and arrived at 21:00 – a 7-hour ride with no explanation or assistance.
One of our group is a pensioner with health issues, and this long delay made her condition worse. We also missed prepaid activities in Munich.
No support, no apology. We’ve requested compensation but so far, no response. Would not recommend.
Thank you for your feedback. We are truly sorry that your trip was uncomfortable and did not meet your expectations.
We understand how important it is for passengers to receive quality service, stay on schedule, and feel supported during the journey. Your feedback has been noted — we review such situations with our team to help prevent similar cases in the future.
We apologize for the inconvenience and appreciate you sharing your experience with us.
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Дякуємо, що подорожуєте з KLR Bus! 💙 Ми цінуємо Вашу довіру та робимо все, щоб кожна Ваша поїздка була комфортною та приємною. Гарних подорожей! 🚌✨