• Adults Over 12 y.o.
  • Childs From 2 to 12 y.o.
  • Infants Without seat
Total ratings: 797 Rating: 4,6
Vehicle: 4,6
Service staff: 4,6
Price and quality: 4,6

Traveler reviews of carriers

  • 5,0
    Košice - Mukachevo


  • 3,8
    Lviv - Krakow

    Hello! I've been waiting for Leo Express' response to write a good feedback but 2 months passed and no answer. I had an issue when I bought a ticket 2 month in advance as we agreed to meet in Krakow with my friend who lives in another country. Leo Express had changed the departure time and didn't inform me so I came on time as per my ticket but my bus was gone, so I was forced to buy a new ticket with triple price as far as my friend was on the way to Krakow.

    No refund by now neither a single email. Had unpleasant experience

  • 5,0
    Кошице - Мукачево

    I liked it, thank you!

  • 5,0
    Вена - Катовице

    Everything was at the highest level. Highly recommend!

    Leo Express19.12.2019

    Hello, it is really nice to hear that everything went well during your trip. Thank you for your comment and we will be happy to meet you on board again!

    Your Leo Express

  • 5,0
    Катовице - Вена

    Everything was super good!

    Leo Express19.12.2019

    Hello, thank you for your comment! We are happy that you enjoyed the ride. We're looking forward to meeting you on board of our connections soon :)

    Your Leo Express

  • 5,0
    Оломоуц - Мукачево

    Very nice

    Leo Express09.12.2019

    Hello, we are happy that you enjoyed your journey. We are looking forward to meeting you on board of our connections again.

    Your Leo Express

  • 5,0
    Košice - Uzhgorod

    I was very satisfied of the Trip to Ushgorod. Thanks to the personell in the Bus and also to the Overall Services with Location map, Mail Ansagerinnen, waiting ten Minuten Claude connecting Train was Late. RB

    Leo Express09.12.2019

    Hello, we are happy to hear that your trip went smoothly. We are looking forward to meeting you on board of our connections again.

    Your Leo Express

  • 4,0
    Краков аэропорт - Львов

    Everything was perfect - cleanles , fast. But the stewardess was not polite and didn't want to help us. When we asked here, she was replying short and rough

    Leo Express21.10.2019

    Hello, thank you for your feedback! We are sorry that your experience with the steward was not positive. Please write the details of your ride (date, time) so that we can inspect the situation. Thank you for understanding, your Leo Express

  • 3,8
    Uzhgorod - Košice

    Good afternoon,

    I am not happy with the service and I think there is an important think Leo Express provider has to pay attention at.

    The staff has to be more polite and supportive. I do understand that they are in a rush, but sometimes it happens that it takes longer to be in a ‘restroom’ and it doesn’t mean that staff has to run after the customer and ask in a rude way that it is time for the bus to leave that area as the customs officers are waiting (as they don’t like to keep them waiting).

    It is not the only incident I was involved in while travelling with Leo Express.

    Myself and my family members are Leo Express customers for many years. We live in UK and come to visit our family and friend in Ukraine very often. And it will be really appreciated if your staff will be trained in a high level not only how to make coffee and to present biscuits and water but also how to be nice and supportive.

    I am sure it will improve the service and you will have more happy customers

  • 5,0
    Krakow airport - Ostrava

    Great service! Thank you

    Leo Express11.11.2019

    Thank you, Ivana, for your feedback :)

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