Rolf Blickle , Bern, SwitzerlandFeedbacksLeo Express › Košice - Uzhgorod
I was very satisfied of the Trip to Ushgorod. Thanks to the personell in the Bus and also to the Overall Services with Location map, Mail Ansagerinnen, waiting ten Minuten Claude connecting Train was Late. RB
I am not happy with the service and I think there is an important think Leo Express provider has to pay attention at.
The staff has to be more polite and supportive. I do understand that they are in a rush, but sometimes it happens that it takes longer to be in a ‘restroom’ and it doesn’t mean that staff has to run after the customer and ask in a rude way that it is time for the bus to leave that area as the customs officers are waiting (as they don’t like to keep them waiting).
It is not the only incident I was involved in while travelling with Leo Express.
Myself and my family members are Leo Express customers for many years. We live in UK and come to visit our family and friend in Ukraine very often. And it will be really appreciated if your staff will be trained in a high level not only how to make coffee and to present biscuits and water but also how to be nice and supportive.
I am sure it will improve the service and you will have more happy customers
Ivana RabinskaFeedbacksLeo Express › Krakow airport - Ostrava
Do not miss promotions, discounts and other interesting INFOBUS offers. Sign up for the newsletter and travel with us cheaper!
Searching for the route Please wait
Free call from our website
To make a call you need to have a mic with speakers or headphones.
Do you want to make a call?
You are going to make a free call from our website.
Would you like to proceed?
We process all such information in accordance with the Privacy Statement. More iformation