The service and the carriers team were excellent and very helpful. I did notice that one passenger complained about the stewardess and said she would make it formal. I would support the stewardess, who appeared to be very courteous and helpful to all. If somebody asked a question she would answer. This passenger did not seem to engage with her or any other passengers from what I can recall. Given that you have TV screens, perhaps it would assist non-polish speakers by putting a message on the screen in Polish and English stating the amount of time for the breaks.
The bathroom had no water due to some error, what is unspeakable, on such a long route especially. Toeards the end of the journey the toilet was apparently very dirty and stinky (I didn't dare to use it).
Aircondition was very high (even at night when it wasnt even hot durimg the day to start with) and it took me two trips to a driver to get it lower finally as I was freezing. The driver claimed it was impossible to change, but then finally adjusted the temperature.
But the tour guide (pilot) was very nice and helpful.
I used the bus as I have a great fear of flying.However I was surprised to find that we were the only people on the bus who weren't Polish!Seeing as the bus travels between the two countries all the information was given in Polish with a very few words in English .This left us not knowing what was going on at times.As I speak german, even a few words in German would have helped.The bus was safe but ran into problems such as a burst tyre and motorway closures which made it arrive 3 hours late..not the fault of the company . Altogether I would not do this journey again..just too long.
jechalam na trasie wro-bern, autokar jednopoziomowy, czysto, ciekawe filmy (widzielismy chyba 3 po drodze az do polnocy), jazda bezproblemowa, male przerwy co jakis czas, blyskawicznie dojechalismy przed czasem na miejsce. jedyny minus to swiatla ktorych nie mozna do konca wylaczyc i na kazdej przerwie byly wlaczane na full niepotrzebnie.
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