The website of the carrier says that all trips are suspended until further notice while Infobus keep selling the tickets. It was impossible to reach bookaride both for me and Infobus support. Waiting for the refund but the trust in Infobus is kinda lost.
I was at the address and the bus didn’t arrive. I would immediately like a refund please. I called the customer service number provided several times and no one picked up.
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Good day. We have received your message about this unpleasant situation and will investigate the matter with the carrier. After receiving clarification on this situation from the carrier, we will provide you with a full response to your mail. We do our best to resolve the situation as soon as possible.