Carrier reviews DMD-GROUP S.R.O

SUPER🙏🙏🙏

Everything was okay. Drivers were not talkative but polite. Got to Ukraine a bit later than was scheduled due to a queue at the Polish-Ukrainian border. The bus was clean. Thanks :)

Instead of one transfer during the trip, there were two transfers. This was not announced in advance. The Lviv–Kyiv bus was of very poor quality. The toilet on this bus was not working. All passengers were only allowed to sit on the second floor. For people with leg problems, this was very inconvenient. However, the first floor was simply closed off by the bus crew.

Everything was fine and the price was appropriate

We got stuck at the Hungarian border for more than 2 hours. The arrival in Mukachevo was supposed to be at 8 AM, but we ended up arriving at 12 noon. Later, some people said there was one illegal passenger who had document issues, and the bus operator could not leave him/her. There should be measures to solve such issues because I for example, missed a train to my next destination and I lost money from that! One passenger cause so much trouble to others and we were not even compensated for extra expense incurred.

Everything was fine. I would just ask the drivers to check for passengers who occupy multiple seats and have nowhere for others to sit.

The bus, which was planned for a 24-hour trip, was not equipped with even the basic necessities for people, such as a toilet. The sockets did not work, there was no internet. The flight, instead of the agreed route, went on a completely different route. It is a shame to collect a full ticket amount from people with such a service

Super

Value for money

E' stato pessimo. Ho passato 6 ore fermo in dogana tra Ucraina e Ungheria. Durante una sosta in Italia sono sceso a fumare e sono stato lasciato a piedi e senza bagagli e portafoglio.