• Adults Over 12 y.o.
  • Childs From 2 to 12 y.o.
  • Infants Without seat
Total ratings: 120 Rating: 3,7
Vehicle: 3,6
Service staff: 3,9
Price and quality: 3,6

Traveler reviews of carriers

  • 3,8
    Warsaw - Chernivtsi

    Only wifi for Polish border - no warm in bus for some hours, tend to be a bit cold - no plug in bus for to charge electronic devices

  • 4,0
    Lviv - Katowice

    The personal do her best

  • 4,0
    Kraków - Kamieniec Podolski

    Dobrze i przed czasem

  • 1,3
    Ivano-Frankivsk - Kraków

    No air conditioning, very dirty. The bus was stopping „on every corner“ and picking up people. Because of this we were extremely slow.

  • 3,8
    Kraków - Chernivtsi

    Thanks a lot..

  • 2,3
    Warszawa - Kosów

  • 1,0
    Warsaw - Ivano-Frankivsk

    p trans is really really very bad service yesterday i had travel on this bus number AT 5021 CA no airconditon no colling system too much dirty inside bad smell all way people's drinking beers alchocl no one stop them in this warm weather you can imagin how travel was bad without aircondition i didnt recommend to anyone travel on this service

  • 5,0
    Черновцы - Краков


  • 5,0
    Kyiv - Kraków

    The drivers were so gentle and friendly. Thank you for everything.

  • 3,0
    Lviv - Warszawa

    I was waiting in the car park of Lviv railway station. The dispatcher assured me rudely that the bus would come there. i was concerned because I seemed to be the only traveller. I caught sight of a P-Trans bus leaving. I ran to it waiving my ticket. The pick up point was somewhere else. There was a map with directions in Polish attached to my ticket, which i could not interpret. The drivers were efficient.

    INFOBUS Administrator of the 26.07.2019

    Dear Kate,

    We are sorry you had trouble with landing

    The departure place what was indicated in ticket: luggage space near the Railway Station.

    Please specify what dispatcher told you about the parking?


    The dispatcher indicated by a waive of his hand that the bus would come to the car park where I was standing and got angry with me when I questioned him again. (Which I did because there were no other passengers for the bus at the location). "Luggage space" is not the name of a location in English. Does it mean "by the left luggage office" or something like that? I did find a map with the ticket, which I should have analysed more carefully. I realise the ongoing buidling works are causing a problem, but there was no one to ask except the dispatcher, who should surely have known if he had taken the trouble to look at my ticket properly.

    INFOBUS Administrator of the 30.07.2019

    Please specify it was dispatcher at the box office of train station? In the parking? You did not call the phone numbers listed in the tickets?


    It was the dispatcher who was in the office in the cabin in the parking area next to the cashiers. I did not call anyone because I would not expect to find anyone who could speak English and after all "the dispatcher should know"

    INFOBUS Administrator of the 31.07.2019

    We do not have cooperation with station ticket offices and their dispatchers.

    Therefore, we can not be responsible for their words or actions.

    We cooperate with carriers directly.

    Please note that in your ticket was indicated phone numbers to drivers and to INFOBUS support team.

    Our support team works around the clock, we speak English and are always happy to help our clients.

    Hopefully, such negative situations will not be repeated in the future.

    Sincerely yours,


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