Carrier reviews Lux Express Polska Sp. z o.o.

Great service. Toilet clean. Great movies. Chofer very polite.

Very nice for a bus

Very fast and good journey. Thank you very much!!!

Probably the best bus experience I ever had in my life. Movies, coffee, comfortable seat etc you name it. Will definitely take it again :)

Lux Express Polska is the best bus company I have traveled with. The toilet was quite clean, the wifi used to work, there was also a plug and the tablet was the best. In addition the seats were quite comfortable. Without a doubt, it is worth traveling with this company.

This is a complete scandal !!! According to the information provided in the attachment, I purchased tickets for travel for a time slot that it turned out did not exist. As a result, we incurred not only financial losses, but also temporary and other losses (including health) related to the senseless 3-hour wait in the cold at the bus stop. We are expecting reimbursement of costs incurred on the account: 17 1020 1156 0000 7102 0023 5374 If your company takes this matter seriously, we also expect compensation for the losses incurred. We feel wronged and will make this matter public via social media otherwise. Additionally, I do not understand why the contact number provided on the ticket: Dispatcher: +48 222 081 932 it was only possible to communicate in either Russian or Ukrainian ??? What is more, after contacting the dispatcher, we received false information that the bus had left at the time stated on the ticket, i.e. at 11 o'clock. This is another scandal. Cheated customers. Ouer rating: zero (0)

Excellent experience...

Excelent journey!

AWSOME!

Much better experience than I have had recently on Flix Bus and others. The video screens for each seat are always nice. Good leg room and large, clean toilet room. Very pleased!