• Adults Over 12 y.o.
  • Childs From 2 to 12 y.o.
  • Infants Without seat
Time
Rating
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ORLAN s.r.o.

ORLAN s.r.o. Phone: +420774074706
Carrier ratings ORLAN s.r.o.
2.06
Total ratings: 18
 5
1
 4
1
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4
 2
4
 1
8

All routes of this carrier

033 Praha - Varna 033 Varna - Praha

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  • 0

    The bus from Ruse to Bucarest didn’t arrive on 22/02/2019 and we had to take a taxi.

    On Orlan info desk there was no one to ask bus status information.

    I want my money back.

    25.02.2019 Administrator of the INFOBUS

    Hello!

    Your message is redirected to the carrier company, as soon as, we get an answer we will inform You.

    We are sorry for the inconvenience and look forward to further cooperation.

  • 0

    I would like to inform you that the bus from bucharest to ruse didn't come to pick up us at 07.30 and we waiting until 09.00 and then we take a taxi to go to ruse to take the another bus for sofia

    18.12.2018 Administrator of the INFOBUS

    Dear INFOBUS customer,

    We are very sorry for this situation.

    Your message is redirected to the carrier company, as soon as, we get an answer we will inform You.

    We are sorry for the inconvenience and look forward to further cooperation.

  • 0

    The bus was almost three hours late (2 hour and 50 minutes to be exact). And while the bus service ultimately delivered, all those hours we were kept utterly in the dark by the dispatcher/customer service who were blank on what was happening with the bus. The driver was very apologetic and kind handling the delay , though, and said that the bus broke down. The company needs to concentrate on the customer service by keeping the passangers informed about delays. by e.g. sending sms messages when buses break down.

  • 0

    The bus haven’t arrived. Stucked in foreign country without any information.

  • 0

    Bus trip went great. All on time.

    We have no complaints.

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