Absolutely awful experience. I was told to get on the bus over an hour before the departure. I put my bag in the cargo hold thinking nothing of it. When we arrived in Bucharest the next morning my bag was gone. The driver literally shrugged and had no solution. The bus company does not have any procedure for this type of event. Later that day the credir card I had stashed in my bag was used in Chisinau, so my bag was not even with us when we left Moldova. That means either the bus company is in on the scam or they do not protect their clients belongings. The bus company has been awful to deal with. They keep telling me to contact the driver or other numbers or emails but I am not even able to file a report. BUYER BEWARE! DO NOT USE GAL TRANS OUT OF MOLDOVA OR ROMANIA. THEY CONTRACT WITH INFOBUS AND FLIXBUS, AS WELL. DO NOT USE THEM IF YOU WANT TO KEEP YOUR POSSESSIONS!
Too bad the driver did not speak a word of English and was not friendly at all. Other than that, it was okay. Nice to have wifi on the bus!
The driver did not stop at the agreed spot (Pryvoz station) so that was very annoying and confusing. He did not speak one word of English and was not friendly. Also, he was smuggling something - probably cigarettes. He dropped us off at Mizhnarodnyy Avtovokzal in Odesa..
Hello!
Please specify where the driver dropped you off?
He dropped us off at Mizhnarodnyy Avtovokzal in Odesa..
Thank*s for the answer. A remark will be made to the drivers.
We will send your comment to the carrier company.
The driver finished the ride at a different station, 3 km from the Pryvoz station. It was because he was lazy enough to go to Pryvoz and come back to that place where he parks the bus for the night. When we said that to him, he said that he can't drive to Pryvoz as the bus is broken :-))) Very unpleasant kind of guy.
Nice retro Bus. Love it
It was the best
Nice trip:)
enjoyed the journey
Nice trip!!
-Wifi was perfect
-Driver was rude. He tooks 40 Leu for 2 luggage but he did not give any receipt. We are not sure that it is true price.
-Price was ok
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Hello!
Please clarify did you contact the police with a statement about the theft of things? And also to the bank to block the card when you saw that there were no things.
Yes, I made a police report and my card has been cancelled. I am still trying to get a hold of the bus company to file a report. I stand by my statements that travellers need to be aware of GAL Trans operating in Romania and Moldova.
Thanks for the answer. Your comment has also been sent to the carrier.