• Adults Over 12 y.o.
  • Childs From 2 to 12 y.o.
  • Infants Without seat
Total ratings: 928 Rating: 3,8
Vehicle: 3,8
Service staff: 3,9
Price and quality: 3,8

Traveler reviews of carriers

  • 1,0
    Burgas - Constanța

    Hi, how can I rate a bus, which was two hours late and didn’t pick me up? I tried to contact LIKEBUS, but they didn’t answer. I even bought a ticket from them, but only received an email saying that I had paid, but never got a ticket. Than I bought a ticket from INFOBUS, which was smooth and professional, but if the driver just drive away without looking for passengers, then I can only call them UNLIKEBUS.

  • 4,8
    Стамбул - Бургас

    Very nice

  • 5,0
    Varna - Constanța

    The bus was very clean and comfortable, the bus driver was very safe and efficient,

  • 4,3
    Burgas - Constanța

    Călătoria mea de la Burgas la Constanța a fost super okay, chiar dacă am plecat cu ceva întârziere, am recuperat pe drum și am ajuns la destinație exact la ora indicată, 19.30.

    Autocarul a fost destul de confortabil iar șoferii receptivi la solicitările clienților, per total un raport bun calitate - preț.

  • 5,0
    Бухарест - Одесса


  • 1,0
    Kyiv - Odesa

    I intended to refund my ticket 5 hours ahead of the trip due to a family emergency. Your system said that I can't get my money back. It was really unfortunate and disappointing

    INFOBUS Administrator of the 20.03.2024

    Ibrahim, good day.

    Thank you for your comment. We see that you failed to cancel your ticket on 18.03.2024 at 10:54:01 according to Ukrainian time. Your departure was the same day on 18.03.2024 at 13:30 from Kyiv.

    Please note that in the event of a voluntary return (for example, your plans have changed and you cannot use the trip), the ticket is returned according to the conditions of the carrier, which are written in your ticket.

    In your case, there is such return policy: "less 12 h. before departure: ticket is non-refundable"

    The return is not possible because there are less than 12 hours left before your departure.

    In case of additional questions, please contact us.

    Best regards, INFOBUS!

  • 2,0
    Bucharest - Odesa

    The bus was late almost 2 hours, and I didn't receive any information about the delay

  • 5,0
    Bucharest - Odesa

    Super fast and comfortable. That was my best trip from Bucharest to Odessa for 2 last year's.

  • 5,0
    Varna - Kyiv

    Everything was good. Very nice driver !

  • 1,0
    Bucharest - Plovdiv

    The bus was late one and half hour without any informing us. Our seats were not to indicate us. Next time we will not use your campany again. Disappointed. Sorry.

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