• Adults Over 12 y.o.
  • Childs From 2 to 12 y.o.
  • Infants Without seat
Time
Rating
Lenght
Price
Carrier ratings 2.73
Vehicle
Service staff
Price and quality
Total ratings: 91

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  • ArdaTurThessaloniki - Sofia

    I booked the ticket for the 1st of January.. I was informed that due to holiday the selected route wouldn't operate (although they charged me with the amount). They told me to send an email in order to get a refund for it but two weeks later now I have no response from them. This is just unacceptable and unprofessional.

  • ArdaTurBudapest - Praha

    Very good bus, and always look at to the safety. However may need pay attention the pick point must be inside of terminal, so every passanger know exactly the pick up point, particularly if the midnight.

  • ArdaTurBudapest - Praha

    It was the worst trip that I've ever had. after one hour waiting they send a message that the bus will be late 3 hours! It was a night time and the area wasn't reassuring. Basically they calling a station front of the bar! We bothered by drunk people during one hour waiting then We had to buy another tickets which they were quite expensive due to last minute purchase.

    06.11.2019 Administrator of the INFOBUS

    Dear Cemile,

    We are sorry you were faced with such situation.

    We will send your claim to the carrier company and as soon as we get answer, we will answer you.

    Thank you for contacting the INFOBUS company and hope for understanding!

  • ArdaTurPraha - Dresden

    Smelly bus, unfriendly drivers and they don't speak anything but bulgarian. We left Prague on time, but arrived in Dresden 2 hours late and because of this we almost missied our flight. There was a short delay on the motorway, but then the drivers were not in any rush to catch this delay up and stopped for smoking and breaks on the way...

  • ArdaTurBerlin - Praha

    They are always late. I arrived at 4 and I suppose to arrive at 3 in Prague

  • ArdaTurSofia - Thessaloniki

    We travelled in august from Sofia to Thessaloniki: the driver was careful, the bus clean, the hostess efficient. They offered us 1 croissant, 1 small botte of water and 1 glass of coke. We departed and arrived on time. Reccomended

  • ArdaTurВена - Прага

    We travelled by this bus from Prague to Vienn at the end of May. The journey was comfortable. There was Wi-Fi on board that pleased us a lot. In general everything was ok. The driver is careful and we arrived on time.

  • ArdaTurBudapest - Wien

    Horrible experience. On the 21st May, me and other 5 people were supposed to catch the bus at 3h50 in the morning and had to wait until 5h30 in the cold and middle of the street because they were late. The driver didn’t even apologize. Never again!

    24.05.2019 Administrator of the INFOBUS

    Hello!

    Due to the traffic jams, repair works, adverse weather conditions, customs delays (at the border crossing), or an unexpected vehicle malfunction scheduling

    variance is possible. Such cases is a result of an irresistible obstacles and could not be affected by the carrier company. Please note that in cases of routes with the

    disorganized transfers, the carrier company is not responsible for the delays described above. We are very sorry for the inconvenience!

  • ArdaTurWien - Budapest

    It has a long delay. the driver could not speak english even 1 word. the driver did not go to the bus terminal and dropped me down in a highway. I lost my mobile phone in the bus nobody did not help me to get it back.

    21.05.2019 Administrator of the INFOBUS

    Hello!

    Dear Mojtaba,

    bus stop in Budapest Könyves Kálmán k., Népliget, zast. 901 BKV/Szöglet presszó. You can receive the found mobile tel from the driver. tel for contact: 00359876163870. Thank you for understanding.

  • ArdaTurBudapest - Wien

    I was waiting for the bus in the cold night for 1,5 hours and it didn't come...

    So, I had to buy another ticket from another company.

    Never again!

    17.05.2019 Administrator of the INFOBUS

    Hello!

    We apologize, the bus delay arose due to the delay at the border.

    You will be refunded the money for the ticket to the account from which the payment was made.

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