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I was put in the last seats, taking into account the early requests for the first seats, since I am very nauseous in buses. They said that they would ask to change on the way, but no one did. The seats were broken, which was reported to the driver, who did not react in any way.
09.07.2024, 14:40
Kimmo Kalervo Lankinen4,0 ArdaTur › Sunny Beach - İstanbul
There should be more water on board available.
ArdaTur09.07.2024
Thank you for Your feedback. We will have that in mind.
The trip itself was fine. However, the meeting location was wrong. It was not between columns A8 and A9 at level -2 from door A. It parked on a surface road about 100 meters away. If I hadn't turned around and just by chance happen to see the bus drive by, I would have missed it.
ArdaTur27.06.2024
Dear Customer, we sorry for the missunderstanding. Could you please tell us from where did you receive information that the bus depart between A8 and A9. The information in our site is Exit A, level -2 between columns A09 and A08, departing buses, 34275 Arnavutköy/Istanbul, Turkey
Thessaloniki-Sofia. The bus started and arrived on time. The trip was fine. The only problem was that we were not allowed to use the toilet on the vehicle. The driver didn't speak English, so we couldn't communicate. Fortunately, there was a lady who translated for him in Bulgarian. However, he didn't unlock the toilet and he pulled over instead so that I go behind some bushes.
13.06.2024, 11:27
Andrey2,3 ArdaTur › Солнечный берег - Стамбул аэропорт
On June 12, we waited for a bus to Sunny Beach (from Varna to Istanbul) at 6:30 am. The bus arrived at 8:18 am. No one warned about the delay, no messages were sent to phone numbers, unlike other bus companies. And most of the passengers were traveling to Istanbul airport.
The drivers did not apologize or explain anything. Apparently, they were in a traffic jam early in the morning and were tired or very tired the night before.
At Turkish customs, one of the drivers was detained to explain that he had brought things that, based on his experience as a driver, did not need to be brought across the border. The bus stood up, and the second driver only waved his hands, saying, “I will not go to Istanbul without a partner, even if the passengers are late for the flight.
I had to take a cab for 150 euros.
After such a wonderful trip, the bus company also decided not to apologize for not watching their drivers. Apparently, the drivers' salaries are not very high, since they do what they want.
Sofia - Dresden: Despite of the long trip (23 hours) and all border checks we arrived at time. Unfortunately, one of our seats was not tiltable because the mechanism was broken. There have been several breaks, but not always in places with working toilets. Driver's announcements have been only in bulgarian language, so it was a bit difficult for us to understand them, but with the help of other passengers we got all information ;-) What we didn't like was the fact, that the drivers smoked frequently in the bus and sometimes made even phone calls while driving, holding a mobile phone in the hand. However, we arrived without accident ;-)
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ArdaTur › Солнечный берег - Стамбул аэропорт
All the best
ArdaTur › Стамбул - Бурґас
I was put in the last seats, taking into account the early requests for the first seats, since I am very nauseous in buses. They said that they would ask to change on the way, but no one did. The seats were broken, which was reported to the driver, who did not react in any way.
ArdaTur › Sunny Beach - İstanbul
There should be more water on board available.
Thank you for Your feedback. We will have that in mind.
ArdaTur › Istanbul Airport - Varna
The trip itself was fine. However, the meeting location was wrong. It was not between columns A8 and A9 at level -2 from door A. It parked on a surface road about 100 meters away. If I hadn't turned around and just by chance happen to see the bus drive by, I would have missed it.
Dear Customer, we sorry for the missunderstanding. Could you please tell us from where did you receive information that the bus depart between A8 and A9. The information in our site is Exit A, level -2 between columns A09 and A08, departing buses, 34275 Arnavutköy/Istanbul, Turkey
ArdaTur › Thessaloniki - Sofia
Thessaloniki-Sofia. The bus started and arrived on time. The trip was fine. The only problem was that we were not allowed to use the toilet on the vehicle. The driver didn't speak English, so we couldn't communicate. Fortunately, there was a lady who translated for him in Bulgarian. However, he didn't unlock the toilet and he pulled over instead so that I go behind some bushes.
ArdaTur › Солнечный берег - Стамбул аэропорт
On June 12, we waited for a bus to Sunny Beach (from Varna to Istanbul) at 6:30 am. The bus arrived at 8:18 am. No one warned about the delay, no messages were sent to phone numbers, unlike other bus companies. And most of the passengers were traveling to Istanbul airport.
The drivers did not apologize or explain anything. Apparently, they were in a traffic jam early in the morning and were tired or very tired the night before.
At Turkish customs, one of the drivers was detained to explain that he had brought things that, based on his experience as a driver, did not need to be brought across the border. The bus stood up, and the second driver only waved his hands, saying, “I will not go to Istanbul without a partner, even if the passengers are late for the flight.
I had to take a cab for 150 euros.
After such a wonderful trip, the bus company also decided not to apologize for not watching their drivers. Apparently, the drivers' salaries are not very high, since they do what they want.
Arda Tur vorewer!
ArdaTur › Thessaloniki - Sofia
They promise 220V AC power, but there is only one socket and it never works. I had better experience with other Bulgarian carriers on the same route
ArdaTur › Vienna - Prague
Bus didn’t come at all and I waited 2 hours
ArdaTur › Istanbul - Varna
From Istanbul to Varna.
All was fine. We enjoyed it to travel with ardur.
ArdaTur › Sofia - Dresden
Sofia - Dresden: Despite of the long trip (23 hours) and all border checks we arrived at time. Unfortunately, one of our seats was not tiltable because the mechanism was broken. There have been several breaks, but not always in places with working toilets. Driver's announcements have been only in bulgarian language, so it was a bit difficult for us to understand them, but with the help of other passengers we got all information ;-) What we didn't like was the fact, that the drivers smoked frequently in the bus and sometimes made even phone calls while driving, holding a mobile phone in the hand. However, we arrived without accident ;-)