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ArdaTur › Σόφια - Θεσσαλονίκη
The trip was nightmare, smelly bus, flat tire, reckless driving....
ArdaTur › Istanbul - Thessalonique
I had booked the bus to take me to Alexendropolis but unfortunately I never saw it go by. I had to take another bus.
Good day!
We are sorry that you were unable to take your trip. We have contacted the carrier to clarify the situation, and they confirmed that the bus departed on time.
Your ticket contains important information:
If you are unsure whether you are at the correct departure location or cannot find the carrier specified in your ticket, we strongly recommend contacting the phone numbers listed on your ticket at least 15 minutes before the scheduled departure time. If you are unable to reach them, please contact the Help Line immediately.
Unfortunately, we did not record any inquiries from you before the departure. In such situations, we recommend promptly reaching out to our support service or directly to the carrier for assistance.
We wish you only positive travel experiences!
Best regards, INFOBUS!
ArdaTur › Варна - Летище Istanbul Airport
Piriz çalışmıyor İnternet yok
ArdaTur › Thessaloniki - İstanbul
My flight to Thessaloniki has been cancelled
Good afternoon!
This review refers to the trip Thessaloniki - Istanbul, scheduled for January 14 at 00:15. Please clarify whether this flight was canceled?
We are contacting you because, unfortunately, we have not received any official notification from the carrier.
أريد اعرف كيف الغي الرحله
If you want to cancel this particular ticket, please note that according to the refund policy, the ticket is non-refundable if there are less than 24 hours before departure.
ArdaTur › Sunny Beach - İstanbul
I use Arda Tour services all the time and was unpleasantly surprised by the rudeness of the driver on the last trip. When disembarking passengers at Istanbul airport, the driver started shouting at the woman and me too, because we were silently waiting for our luggage on the driver's side while the driver handed out the luggage from the side of the road. The driver was aggressive, shouting and accusing us of something. We still haven't figured out what we're guilty of. When I stood up for the woman and made a remark to the driver about his tone and shouting, he angrily came at me, as if preparing for a fight... Unacceptable behavior! The driver's appearance is an older man with a bald head and an unpleasant face. I ask the management of the Arda Tour company to take measures! Such drivers ruin the company's reputation!
ArdaTur › Стамбул - Солнечный берег
Very good
ArdaTur › Салоники - Стамбул
poor service on the bus. the bus arrived at the bus station late
ArdaTur › İstanbul - Kavala
Greetings.
The journey took much longer than expected. The 7-hour drive took 8:30. It wasn't because of the weather.
We waited a lot at the border.
I think that both passengers and company employees should be warned and supervised so that border rules and customs rules are better applied , so that you won't stuck in a difficult situation in future. Serious issues. I would expect both general rules and passenger - driver or company employee communication to be more professional.
I respect the good intentions of the employees, but they need to improve their professional stance and communication. Maintaining a professional distance is very necessary for everyone's well-being.
++ Most importantly, it is 2024. It is a big disappointment that the restroom of a 7-hour (it took 8:30 hours) bus service is unusable.
+ Internet was problematic. It never worked after we left Turkey.
Turkis below:
Selamlar.
Yol beklenenden çok daha uzun sürdü. 7 saatlik yol, 8:30 saat sürdü. Hava koşullarından kaynaklı değildi.
Sınırda çok bekledik.
Sınır kurallarının ve gümrük kurallarının daha iyi uygulandığı ve zor durumda kalmamanız için; hem yolcuların hem de şirket çalılanlarının bu konu ile ilgili ikaz edilmesi , uyarılması ve de denetlenmesi gerektiğini düşünüyorum. Hem genel kurallar , hem de yolcu - sürücü ya da şirket çalışanı iletişiminin daha profesyonel yürütülmesini beklerdim.
Çalışanların iyi niyetlerine saygım sonsuz ama profesyonel duruşlarını ve iletişimlerini geliştirmeleri gerekir. Profesyonel mesafenin korunması herkesin selameti için çok gerekli.
++ En önemlisi de 2024 yılındayız. 7 saatlik ( 8:30 saat sürdü) bir otobüs seferinin tuvaletinin kullanılamıyor olması büyük bir hayal kırıklığı.
+ İnternet sorunluydu. Türkiye 'den çıktıktan sonra hiç çalışmadı.
ArdaTur › Plovdiv - Thessaloniki
Hello! My trip could be better. The bus and service from the office in plovdiv were great. From the moment we start to move the driver put Bulgarian radio so loud that I could hear it even through my headphones. After the driver started to speak the phone louder than radio. He was speaking 2-3 hours without stop. He wasn't focused to the road so we got late and at the Bulgarian-greek border he left us 5 minutes for the toilet abd food that wasn't enough. In the end of the trip he didn't want to take us to the makedonian ktel where we should arrived and he stopped at rail station. We needed to argue with him to take us to the right station that was mentioned in our tickets. He was saying bad words about passengers and screaming at us. It wasn't working the plug for charging in the bus.
ArdaTur › İstanbul - Thessaloniki
Great Trip!
Service Staff Amazing!!