I begin by saying that the bus is very well serviced and the driver was careful and arrived at the destination fast. There is one USB port per one person and additionally there is an 220V socket per 2 seats.
For the price I paid I was suprized that it included a hot meal.
Now, the only problem I have with them is that they dropped me off on the outskirts of the city and not even drive me to a train station or a bus station. I had to walk with my baggage 40 minutes to the train station. I understand why not but really, you can't spare 5 minutes to drive me at least close enough so I won't bruise my hands.
The driver came an hour later. I called him twice but he kept saying he's on the way. He didn't enter the bus station even though it was supposedly the meeting point. He stopped 300 meters away from the bus station picked up a few people and went away. Since I ran out of money on my phone, I started texting the driver and busline employees. They tried to put the blame on me for not knowing the exact location, although I was waiting on the spot marked by an infobus employee on Google maps.
By the way, the driver didn't call me, not even once. They know who is supposed to get on the bus and where but the just left me without a call or anything.
I was provided with a bus (from a different company) the next day.
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