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The trip took 12 hours in fact instead of 8 hours as it was promised. That's okey, because there may be delays at the border who can no one predict. However, the Wi-Fi didn’t work throughout the trip, and another…

The service itself was fine, but the journey from Germany to Kyiv was extremely delayed. The bus arrived almost 6 hours later than the scheduled time. Because of this huge delay, I missed all of my connecting buses. The trip…

Die Reise war sehr angenehm, es gab viel Platz, Toiletten und Wi-Fi vorhanden. Auch die Fahrer waren sehr nett und haben die Passagiere immer über den nächsten Halt informiert. Der Preis war tatsächlich niedriger als bei FlixBus. Meine absolute Weiterempfehlung!

Good customer service support. The bus broke down during the trip, so a smaller old substitute bus was sent over by the company. It smelled like mold and was not comfortable. It got me where I needed to go though,…

Hello, I sat in the center at the end of the bus, there is no air conditioning in seat 55 and you can't recline the seat back. Please add the option to choose your seat immediately when paying, because after…

Smooth ride and comfortable seats. So the suspension is good. Although the ride was not so smooth on the Ukrainian roads. Seat adjustments were not all working. The bus was an older one where the interior components were a bit…

Ich hatte nur einen Konflickt mit einem weiblichen Fahrgast, der ohne zu fragen die Rückenlehne des Sitzes bediente und mich mit einer Grösse von 1,90 eiquetschte. Der Fahrer gab mir später einen bequemeren Platz. Erwartet hatte ich allerdings, dass die…

The trip was quite uncomfortable. The bus was shaking badly in the back seats, especially until around Suwałki, and the winding route made the journey even harder. It was also very stuffy inside, with not enough ventilation. Another major downside…